100% Shipping Satisfaction Guraranteed! 

Subject to these terms, we offer refunds or replacements on any product that was received unsatisfactory. You must contact us within 24 hours of receiving your package to be eligible for a refund. To be eligible, your beef must have been received thawed and warm. To complete your refund, we require a receipt or proof of delivery and pictures of condition. We guarantee the quality and safety of our products.